Core Essential Leadership Skills
Leadership is the posssession of capability and credibility to influence individuals in a particular context to achieve individual and corporate goals & objectives. This package is designed to help individuals in leadership postions sharpen their leadership and people skills. Courses in this bundle include:
Conflict Resolution Leadership Module.pd[...]
Adobe Acrobat document [108.6 KB]
Controlling Anger before it controls you[...]
Adobe Acrobat document [124.2 KB]
Current Project Management Techniques Le[...]
Adobe Acrobat document [110.5 KB]
Leadership Skills for Supervisors.pdf
Adobe Acrobat document [106.0 KB]
Negotiations Skills for Leaders.pdf
Adobe Acrobat document [108.4 KB]
Secrets of Change Management Leadership [...]
Adobe Acrobat document [115.6 KB]
Stress Relief and Stress Reduction.pdf
Adobe Acrobat document [99.9 KB]
Train the Trainer Leadership Module.pdf
Adobe Acrobat document [102.5 KB]
Essential Business Skills
Essential Business Skills focues on skills need by every individual in an organization to create an effective workforce catering to the needs of both internal and external customers while enhancing organizational abilities and improving business documentation and processes. Participants will also be equipped to present a positive image and practice behaviors that represent strong and focused members of the business world. Courses in this bundle include:
This training has two modules, critical elements of customer service excellence and essentials for telephone etiquette
Critical Elements for Customer Service E[...]
Adobe Acrobat document [94.4 KB]
Dealing with Difficult People.pdf
Adobe Acrobat document [93.4 KB]
Essentials for Effective Networking.pdf
Adobe Acrobat document [93.8 KB]
Problem Solving and Decision Making.pdf
Adobe Acrobat document [103.8 KB]
Business Writing and Email Basics.pdf
Adobe Acrobat document [94.7 KB]
Essentials of a Professional Image.pdf
Adobe Acrobat document [93.7 KB]
Print